1C subclass Crowd control- officers (formerly known as ‘bouncers’) work primarily on premises such as Hotels and sporting and other special events. This course provides you with all of the basic knowledge required to commence work as a crowd control officer and includes how to monitor crowds and protect people and property within licensed premises and how to manage conflict and deal effectively with intoxicated people. The course covers all of the mandatory entry level requirements for a Class 1C security guard and is a mandatory requirement for new entrants to the industry.

The 1G subclass was asked for by the Retail Industry to enable specialised training requirements and includes units of competency from the Retail Training Package. If you want to work in the Retail Security Industry, you can still complete a subclass 1A unarmed security course, then apply for both a 1A/G subclass licence.

Security Officer	Unarmed cash transit
Loss Prevention Officer	Control room
Static or mobile guard	Crowd Control
Airport Security	Event Marshal
Concierge	Construction site guard

This course is delivered over a total of 80 hours in a face to face classroom environment over 10 days (full-time).

• The minimum age is 18 years;

• Students  must complete form P1016 – Acknowledgement of Grounds for the Refusal of Security Licences, before the commencement of training; and
• Be an Australian Citizen or Permanent Resident.

In order to be accepted for this training program you will be required to complete a language, literacy and numeracy assessment. This assessment is a 15 minute process that will assess your suitability for this program.

Note: Candidates who fail to pass the literacy test will be referred to TAFE for support services and their names will be forwarded to the Security Industry Registry as having failed the literacy test. Applicants who achieve a result of less than 60%  in the language, literacy and numeracy test may be required to undergo an additional screening interview prior to enrolment into the course.

At the end of this course you will be able to apply for a Provisional 1A, 1C or 1G Security Licence and will be able to start work. Once you receive your Provisional 1A, 1C or 1G Security Licence you have 12 months to complete the additional training (2 workplace assessments) required for an unrestricted 1A, 1C or 1G licence.

Note the ‘HLTFA301B Apply First Aid’ unit is compulsory and all participants must hold a valid first aid certificate before completion of the training. This is the responsibility of the student and the cost is not included in this course.

Assessment is based on competency, that is the ability to demonstrate specific skills, and is undertaken through a combination of observation, discussion, written assignments, tests, and/or practical application and work related projects. On-the-job-assessment may be either undertaken in the workplace, or in a simulated workplace environment.

To be eligible to obtain a provisional licence in sub-classes 1A Unarmed Guard and 1C Crowd Controller and 1G Loss Prevention Office, students must complete the following learning segments and units of competency.

Working in the security industry	CPPSEC2003A Work effectively in the security industry
Risk and safety in the security industry	CPPSEC2002A Follow workplace safety procedures in the security industry
	CPPSEC22004A Respond to security risk situation
Giving and receiving information in the security industry	CPPSEC2001A Communicate effectively in the security industry
	CPPSEC2005A Work as part of a security team
	CPPSEC2006A Provide security services to clients
Managing conflict through negotiation	CPPSEC3002A Manage conflict through negotiation
Giving evidence	CPPSEC2009A Give evidence in court

Students will undertake the following learning segments and units of competency as part of the off-the-job learning and will be required to complete two workplace assessments following the Provisional Licensing course.

Protecting people	CPPSEC2010A Protect safety of persons
Security equipment and systems	CPPSEC2014A Operate basic security equipment
	TLIE707B Use communication systems
Access control and patrolling	CPPSEC2015A Patrol premises
	CPPSEC2011A Control access to and exit from premises
Controlling individuals and crowds	CPPSEC2012A Monitor and control individual and crowd behaviour

Assessment is based on competency, that is the ability to demonstrate specific skills and knowledge, and is undertaken through a combination of observation, discussion, written assignments, tests, and/or practical application and work related projects. On-the-job-assessment may be either undertaken in the workplace, classroom or in a simulated workplace environment.

Licence 1ACG                                       $500*(Upfront)
HLTFA301B Apply First Aid                $99* (Upfront)

*Prices are valid until 31 December 2010

**This unit is provided in partnership with Australian First Aid NTIS # 3586